All of our items are from a clean, smoke free, pet free environment. We care about our customers! Where the item is listed with no return if you have a problem with your order please let us know and we will work out a solution.However, most international orders do arrive within 3 weeks. This item is in the category "Dolls & Bears\Dolls, Clothing & Accessories\Dolls & Doll Playsets". The seller is "we-r-toyz" and is located in this country: US. This item can be shipped worldwide.